Overview of Maddocks
What we do
Maddocks is a trade-only wholesale distribution company specialising in the supply of spare parts for electric domestic appliances. We also specialise in commercial and industrial vacuum cleaning equipment, parts and accessories.
As a family-owned and run company, our trading partners benefit from a personal approach to doing business. We know the smallest details matter. From our beginnings as a service company engaged in the repair of household appliances to the wholesale distribution company we are today, we´ve never lost sight of our customer´s needs. Our 60 years of experience comes in handy, and because we´ve probably seen or done it before you can be sure you'll get the best and most comprehensive service from a company that´s committed to delivering quality and distinction.
We seek to help our customers´ businesses grow and become more valuable, and to maintain a dependable, consistent, trustworthy and long-term business relationship with them. We believe our customers should benefit from a company that can guarantee a level of unsurpassed service.
We uphold our commitment to our customers with six guiding principles:
Trust - We must earn the confidence our customers place in us as a company.
Price - We must always guarantee that if we can give our customers the lowest price, we will.
Quality - We must consistently deliver the highest quality parts from rigorously verified suppliers
Value - We must always strive to provide customers with value that exceeds their expectations.
Speed - We must aim to deliver solutions as quickly as we can.
Integrity - We must ensure we always do business with honesty, transparency and sincerity.