• Home
  • Maddocks UK Tradesite | Maddocks - Appliance Spare Parts Wholesaler

Release Notes 18.2

Here is a quick summary of the changes/new features included in the latest release of the Maddocks UK Tradesite.

Substitute Items Version 2.0

This new version of the Substitute Items feature has been updated to make it even easier to identify a substitute part. If a specific part that you require is showing as “Temporarily Out of Stock”, “Special Order Item” or “Discontinued”, there may be a substitute item available.

What constitutes a substitute? A substitute is a direct, interchangeable replacement for a specific item.

The data that Maddocks provides for substitute items has been improved to highlight different types of substitute item.

The types of substitute now available for stocked or special order items:

  • Compatible Equivalent

  • Genuine Equivalent

  • Universal Equivalent

  • Supercedes From

The types of substitute now available for discontinued items:

  • Supercedes To

  • Supercedes From

There is no limit to the number of substitutes for a specific item. An item could have a single substitute or there could be many substitutes under the different types mentioned above.

Customer Item Code

The Maddocks UK Tradesite now has the capability to display your own internal part numbers on a specific item to help cross reference the part against your own stock.

Your internal part numbers are private and can only be viewed with your trade account via the following:

  • Product Details Page

  • Quick View

  • Delivery Notes/Invoices

To find out more on how to assign your own internal part numbers against Maddocks products, please email sales@htmaddocks.co.uk where a Maddocks Sales Representative will be able to assist you further.

Marketing Sign Up

With GDPR now in force since 25th May 2018, Maddocks was required to make some adjustments to the new trade customer registration form and email preferences for existing customers.

For New Trade Customers

New Fields have been inserted into the new trade customer registration form to collect relevant data to be used for the customer’s marketing preferences.

  • How best would you describe your business? Dropdown added to tailor marketing to specific customer types.

  • Opt-In checkbox if the you wish to receive marketing from Maddocks

  • Checkbox list of the main categories of products is revealed if you wish to Opt-In to receive marketing for any/all that apply to you

For Existing Trade Customers

In order to continue receiving exclusive special offers, our monthly Smartparts brochure, new stock line announcements and clearance line updates from Maddocks simply log in to update your marketing preferences.



Click here to update your marketing preferences