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Coronavirus (COVID-19)

Maddocks are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right actions to protect our customers, suppliers and employees and the communities where we operate. Please check this page regularly for any updates to our operation.

28 May 2020 09:00 Update

MONDAY–FRIDAY TRADING: NOTICE OF REVISED BUSINESS OPERATIONS

OFFICES

Operating as Normal. Telephone support available between 8.00a.m. and 5.00p.m.

DISTRIBUTION CENTRE

GOODS INWARDS: Operating as normal. All consignments must be booked in in the usual way, or will otherwise be rejected.
GOODS OUT: Operating with reduced capacity. We regretfully are not able to guarantee same-day dispatch. Customers’ orders will be picked and packed in the order they are received however will be dispatched within 24 hours of receipt (Mon-Fri).

SUNDAY TRADING: SUSPENDED UNTIL FURTHER NOTICE

Customers should be aware that we are no longer operating a dispatch on Sunday until further notice. Any orders received between 4.00p.m. on a Friday and Monday morning will be dispatched on Monday in the usual way.

VISITORS

In order to protect the health of our employees, we are regrettably no longer accepting visitors to Maddocks until further notice. We apologise for any inconvenience this may cause, however trust you understand our reasons for making this decision.