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Coronavirus (COVID-19)

Maddocks are closely monitoring Coronavirus (COVID-19) and following the current guidance from the leading government and health authorities to ensure we are taking the right actions to protect our customers, suppliers and employees and the communities where we operate. Please check this page regularly for any updates to our operation.

09:00 Update

MONDAY–FRIDAY TRADING: NOTICE OF REVISED BUSINESS OPERATIONS

OFFICES

Operating as Normal. Telephone support available between 8.00a.m. and 5.00p.m.

DISTRIBUTION CENTRE

GOODS INWARDS: Operating as normal. All consignments must be booked in in the usual way, or will otherwise be rejected.
GOODS OUT: Operating as normal.
We will dispatch all orders received by 4:00 p.m. (Mon-Fri) same-day if sent via DPD, and all orders received by 2:00 p.m. (Mon-Fri) same-day if sent via pallet.
Customers’ orders will be picked and packed in the order they are received.

SUNDAY TRADING

We have resumed offering dispatch on Sunday via DPD. Any orders able to be sent via DPD received between 4.00p.m. on a Friday and 3.00p.m. on Sunday will be dispatched on Sunday for delivery on Monday.

VISITORS

In order to protect the health of our employees, we are regrettably no longer accepting visitors to Maddocks until further notice. We apologise for any inconvenience this may cause, however trust you understand our reasons for making this decision.