|What Are Cookies?|
Please note that cookies can't harm your computer. We don't store personally identifiable information such as credit card details in cookies we create, but we do use encrypted information gathered from them to help improve your experience of the site. For example, they help us to identify and resolve errors, or to determine relevant related products to show you when you're browsing.
We're giving you this information as part of our initiative to comply with recent legislation, and to make sure we're honest and clear about your privacy when using our website. We know you'd expect nothing less from us, and please be assured that we're working on a number of other privacy and cookie-related improvements to the website.
|Our Cookies Policy|
| To make full use of the features and services we offer at htmaddocks.co.uk, your computer, tablet or mobile phone will need to accept cookies, as we can only provide you with certain features of this website by using them. Although we only set a few cookies directly, we also make use of some services which set their own cookies. We believe it is important to be clear about any cookies that are being set, and why, so we have provided the tables below to explain this to you.|
You will not necessarily see all of the cookies referenced below stored on your machine after visiting our site. Some will depend on how you got here and the features and products that you looked at during your visit.
Please be aware that although we audit the types of cookies that are used on our site, it is possible that the services we use may make changes to their cookie names and purposes. Some services, particularly social networks such as Facebook, LinkedIn and Twitter, can, and do, change their cookies regularly. Although we always aim to show you up-to-date information, we may not be able to reflect these changes in our policy straight away.
|Cookie Name||Cookie Purpose|
|JSESSIONID||This cookie is a 'session cookie' and tells us that you are actively using our site. This way we can always know, at any given time, how many users we have visiting.|
|NLShopperId2||Shopping cart/CRM cookie - remembers things such as cart contents, login details, promotional codes and previously purchased items...|
|NLVisitorId||Shopping cart/CRM cookie - remembers things such as cart contents, login details, promotional codes and previously purchased items...|
|NS_VER||Shopping cart/CRM cookie - remembers things such as cart contents, login details, promotional codes and previously purchased items...|
|TawkConnectionTime||Maddocks Live Chat - This cookie is a 'session cookie' and tells us that you are actively using our live chat feature.|
|__cfduid||This cookie is associated with sites using CloudFlare, used to speed up page load times. CloudFlare say the cookie is used to override any security restrictions based on the IP address the visitor is coming from. It does not contain any user identification information.|
|__tawkuuid||This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier.|
|_ga||This cookie is used to distinguishes unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports.|
|__utma, __utmb, __utmc, __utmt, __utmz||Google Analytics is Google’s free web analytics tool that helps website owners understand how their visitors engage with their website. Google Analytics collects information anonymously, and it reports website trends without identifying individual visitors. |
Google Analytics uses its own set of cookies to track visitor interactions. These cookies are used to store information, such as what time the current visit occurred, whether the visitor has been to the site before, and what site referred the visitor to the web page. Google Analytics customers can view a variety of reports about how visitors interact with their website so they can improve their website and how people find it. A different set of cookies is used for each website, and visitors are not tracked across multiple sites.
| If cookies are not enabled on your computer, it will mean that your shopping experience on our website will be limited to browsing and researching; you won't be able to add products to your basket and buy them. If you're not sure of the type and version of web browser you use to access the Internet:|
|How to check cookies are enabled for PCs|
Internet Explorer 6.0, 7.0, 8.0, 9.0, 10.0
|How to check cookies are enabled for MACs|