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A Brief History Of Maddocks

  • 1957

    As a partnership between the great-grandfather and grandfather of the existing Managing Director William Maddocks, on the 16th of December 1957, H.T.Maddocks & Son Ltd. was first formed as a service company engaged in the repair of household appliances.

  • 1970

    Peter Maddocks and Eddie Hutchinson transformed the business into that of the wholesale distribution of spare parts, moving from Ty-Wern Road in Whitchurch to a new larger distribution facility on the Upper Boat Trading Estate in Treforest.

    The company’s first authorised distributorship came from the Hoover company. In addition to Hoover, the company has acted as authorised distributors for Electrolux and Hotpoint-Indesit for nearly 40 years.

  • 1980

    The company achieved national sales coverage with branches located across the UK and 18 regional distributors from Glasgow to Brighton.

  • 1990

    The company was the prime mover in the formation of Europart Distribution Ltd; a five-member consortium of European parts distributors. Europart Distribution Ltd was formed to promote and develop the trademark Europart, which is registered worldwide.

  • 1993

    The company acquired Ashcroft Agencies, a distributor of commercial cleaning parts and sole UK distributor of the global Ametek-Lamb brand of vacuum suction motors. Ashcroft itself had been formed in 1970, bringing 42 years’ experience to the group.

  • 2005

    The company moved its National Distribution Centre from its location in South Wales to Christchurch in Dorset.

  • 2006

    All business and administration were centralised at the head office in South Wales to standardise and improve distribution and quality of service.

  • 2011

    The company was awarded full ISO 9001 certification in recognition for its commitment to meeting the needs of its customers and has continued to be awarded every year since.

  • 2012

    Distributorships for Flymo, Robert Bosch, Vax, Prestige were added to the growing list acquired over the past 50 years including Ametek, BSH, Crosslee, Distripart, GHD, Gias, Indesit, Karcher, Numatic, Soteco and Whirlpool.

  • 2013

    The company moved its UK Distribution Centre from Christchurch in Dorset to a new larger 17,000 sq ft facility in Cardiff, South Wales.

  • 2015

    The company expanded its UK Distribution Centre to a 24,000 sq ft joint facility in Cardiff, South Wales.

  • 2016

    The company launches a new responsive design UK Tradesite, offering a better experience online for all our trade customers.

    By 2016 distributorships with Beko, Gorenje, Haier, Creda Heating, AGA Rangemaster, Lincat, Ardo Merloni, Liebherr and Wessel-Werk were added.

  • 2017

    At the beginning of 2017, the company moved its entire operation to its new and current premises in Cardiff. The new 43,000sq ft facility will allow the company to grow and expand into the next decade.

  • 2020

    The company launched a new strategic partnership with Russell Hobbs acting as a stockist and sole distributor for all parts and accessories for its major domestic appliance and floorcare ranges.

    The company made significant investments into its distribution centre installing advanced management software and automated stock storage systems to improve customer service, internal efficiency, and capacity.

  • 2022

    A testament to the long-standing commitment of its staff, the company recognised 10 employees each with over 10 years’ service.

  • 2023

    The company installed a new 210-strong solar panel system on the headquarters roof in Cardiff. This innovative move delivered significant benefits to clients, including cost savings and environmental advantages. Installed during January 2023, Maddocks is already seeing around 1/3rd of its total consumption being provided by the new solar system.