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Shipping & Handling Charges

The tables below contain full details of our Shipping and Handling Charges. The prices shown are effective from 16th May 2024.

Please remember we operate the following minimum order values:

No minimum order value for all orders placed online

£50.00 minimum order value for all orders placed over the telephone


Maddocks supports its customers by absorbing the delivery costs and offering a carriage paid option on most customer orders. By default, we use the carrier DX to deliver orders with the carriage paid option. However, if you prefer a different carrier, we also offer DPD delivery for a small additional fee.


Before choosing your delivery method, please review the carrier's delivery timeframes and service details below to ensure they meet your business needs.


If you have questions about tracking or delivery status, visit our tracking page for more information.

For all orders placed through the Maddocks UK Tradesite

AreaOrder ValueShipping & Handling Charge DXShipping & Handling Charge DPD
UK Mainland Customers
Isle of Wight (PO30-41 Postcodes)
Greater than £80 (+VAT)Carriage Paid£2.00
Less than £80 (+VAT)£7.95£9.95

For all orders not placed through the Maddocks UK Tradesite

AreaOrder ValueShipping & Handling Charge DXShipping & Handling Charge DPD
UK Mainland Customers
Isle of Wight (PO30-41 Postcodes)
Greater than £150 (+VAT)Carriage Paid£2.00
Less than £150 (+VAT)£8.95£10.95

Premium Service for all UK Mainland customers

AreaOrder ValueShipping & Handling Charge
UK Mainland Customers
Isle of Wight (PO30-41 Postcodes)
N/A£11.99 via DX (Saturday)
£13.99 via DPD (Sunday)
£11.99 via DX (Next Day before 1:00 p.m.)
£19.50 via DX (Next Day before 10:30 a.m.)
(Next Day 10:30 a.m. is not available for Isle of Wight customers)

For all Maddocks orders placed by customers in...

Please note: Charges for remote area postcodes are based on a 2-day delivery service

AreaOrder ValueShipping & Handling Charge DXShipping & Handling Charge DPD
Scottish Highlands
(FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40 (excluding PA38), PH19-26, PH30-41, PH49-50)

Scottish Islands
(HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA38, PA41-49, PA60-78, PH42-44, ZE1-3)
Greater than £100 (+VAT)£16.50£18.50
Less than £100 (+VAT)£19.50£21.50
AreaOrder ValueShipping & Handling Charge DPD
Isle of Man
(IM Postcodes)

Channel Islands
(JE, GY Postcodes)

Northern Island
(BT Postcodes)
Greater than £100 (+VAT)£18.50
Less than £100 (+VAT)£21.50

Pallet Delivery Charges

ServiceShipping & Handling Charge
Standard 2-Day DeliveryCarriage Paid
Next-Day Delivery£10.00 per Pallet
Next-Day Delivery AM£22.50 per Pallet
Saturday Delivery£10.00 per Pallet
Plus £42.50

For all orders placed through the Maddocks UK Tradesite

NB
Carriage charges quoted always exclude VAT (except in VAT exempt areas).
Customers with private carriage charges negotiated are not affected by these changes.
Export orders are subject to carriage charges.
Any consignment that weighs over 2kg may become too heavy to send by Royal Mail. Under these circumstances, goods will be sent via DX in accordance with the above tariff.

Carrier Delivery Windows

  • Any specific timescales for delivery and/or collection which DPD and DX provide are indicative estimates only.
  • Unless otherwise specified, “delivery day” refers to working days Monday-Friday and excludes weekends, public and local holidays.
  • Neither Maddocks, DPD nor DX shall be liable if a consignment is prevented or delayed from performing the service specified by a circumstance beyond their control (a “Force Majeure Event”), including but not limited to: adverse weather conditions, crisis, pandemic, epidemic, acts of Government, changes in the law or changes to regulations, industrial disputes, accidents, obstruction of highways, mechanical breakdown or traffic congestion.

Please note that if the consignment is within the delivery window for your specific delivery service, then we will not be able to chase or contact the carrier as it is within the allotted window.


Carrier ServiceNext DayEarliest Delivery TimeLatest Delivery TimeComments
DX SecureYes08:0018:00Next Day deliveries constitute delivery between 08:00 and 18:00 on the working day following the weekday of collection.(Timings stated are indicative only)
DX FlexYes07:0021:00Next Day deliveries constitute delivery between 07:00 and 21:00 hrs. on the working day immediately following the weekday of collection. (Timings stated are indicative only).
DX 10:30Yes08:0010:30-
DX 13:00Yes08:0013:00-
DX Remote AreaPlease refer to our DX Service Guide below--Please refer to our DX Service Guide below
DX Saturday DeliveryYes08:0021:00-
DPD Sunday DeliveryYes09:0017:00-
DPDYes08:0021:00-
DPD Remote Area2 Days08:0021:00Scottish Islands - 2-5 day delivery
Pallet AMYes09:0012:00-
Pallet Next DayYes09:0017:00-
Pallet 2 Day Eco2 Days09:0017:00-

DX Service Guide

Service RangeNext DayPre 10:30Pre 13:00Saturday
EnglandAll PostcodesAll PostcodesAll PostcodesAll Postcodes
WalesAll PostcodesAll Postcodes except:
LL49, LL51-LL55
All Postcodes except:
LL35-LL48
All Postcodes
Scotland ABAll Postcodes except:
AB35-AB38 (48 hrs)
All postcode, except:
AB10-AB16, AB21-AB25, AB30-AB39, AB41-AB45, AB51-AB56
All Postcodes except:
AB30-AB39, AB41-AB45, AB51-AB56
All Postcodes
Scotland DDAll PostcodesAll Postcodes except:
DDl-DD7, DD11
All Postcodes except:
DD8-DD10
All Postcodes
Scotland DGAll PostcodesAll Postcodes except:
DG3-DG9, DG12-DG14
All Postcodes except:
DG3-DG9, DG12-DG14
All Postcodes
Scotland EHAll PostcodesAll PostcodesAll PostcodesAll Postcodes
Scotland FKAll Postcodes except:
FK18-FK21 (72 hrs)
All Postcodes except:
FK17-FK21
All Postcodes except:
FK17-FK21
All Postcodes except:
FK18-FK21
Scotland GAll PostcodesAll Postcodes except:
G63, G83-GS4
All PostcodesAll Postcodes
Scotland HSNot AvailableNot AvailableNot AvailableNot Available
Scotland IV48 hrsNot AvailableNot AvailableNot Available
Scotland KAAll PostcodesAll Postcodes except:
KA18-KA26, KA29-KA30
All Postcodes except:
KAI8, KAl9, KA26, KA29-KA30
All Postcodes
Scotland KWNot Available (72 hrs)Not AvailableNot AvailableNot Available
Scotland KYAll PostcodesAll Postcodes except:
KY13-KY16
All PostcodesAll Postcodes
Scotland MLAll PostcodesAll Postcodes except:
ML11-ML12
All PostcodesAll Postcodes
Scotland PAAll Postcodes except:
PA21-PA38 & PA80 (48/72 hrs)
All Postcodes except:
PAl6-PAl9, PA21-PA38 & PA80
All Postcodes except:
PA21-PA38 & PA80
All Postcodes except:
PA21-PA38 & PA80
Scotland PHAll Postcodes except:
PH17-PH26, PH30-PH41, PH49-PH50 (48/72 hrs)
All Postcodes except:
PH1-PH26, PH30-PH41, PH49-PH50
All Postcodes except:
PH3-PH26, PH30-PH41, PH49-PH50
All Postcodes except:
PH17-PH26, PH30-PH41, PH49-PH50
Scotland TDAll PostcodesAll Postcodes except:
TD9 (Sectors 0,7,8 & 9)
All Postcodes except:
TD9 (Sector 0)
All Postcodes
Isle of WightAll PostcodesNot AvailableAll PostcodesAll Postcodes
Northern IrelandNext Day service available by Air with supplementary charge.
Standard service:
48 hrs, 72 hrs for 8T68-BT71 (residential), BT74-BT82 (residential) & BT92-BT94
Not AvailableNot Available except by air:
BT1-BT20, BT23-BT29, BT32, 8T36-8T48, BT50-BT54, BT67, BT68-BT71 (business only), BT75-BT77 (business only)
Available for deliveries despatched on a Thursday, with BT68-BT71 (residential), BT74-BT82 (residential), BT92-BT94 despatched on a Wednesday
Ireland (B2B Only)Dublin 1-24 48 Hrs
Rest ot Ireland - 72 Hrs
Not AvailableNot AvailableNot Available
Isle of Man48 hrsNot AvailableNot AvailableNot Available
Channel Islands (B2B Only)Next Day service only available by Air with supplementary charge.
Standard Service: 48 hrs
Not AvailableNot AvailableNot Available
Scilly Isles (B2B Only)72 hrsNot AvailableNot AvailableAvailable only for deliveries despatched previous Monday
Scottish Isles3-5 daysNot AvailableNot AvailableNot Available