What are our customers saying about us?
"Why I Love Maddocks Over Other Suppliers"
"Just want to say Happy New Year and keep up the good work.
At a guess, 50% of the products I buy from Maddocks are cheaper than other suppliers. The minimum order value for free carriage is also lower at £60 rather than £100. Your online support is faster than other suppliers by 24/48 hours.
I never seem to get a parcel delay from Maddocks (I've had lost and delayed parcels with other suppliers). Your stock levels are normally good. You deliver special orders when they arrive and we not made to wait until the next order. You love giving away 10% discount codes. You're in Wales..."
"We Love The New Website"
"I feel that we receive amazing service from Maddocks, I haven't been in the office for a while but staff say whenever they have an issue, you're very quick to sort anything out.
It makes life so much easier when your trading, we deal with other suppliers and they are a nightmare. Also delivery is always next day delivery and we now even order on a Saturday for delivery Monday. So just wanted to personally say thank you for the amazing service we receive."
"Maddocks Site Is Easier To Use Than The Europart Site And It's A Lot Quicker"
"We love the product lists and out of stock notification functions, and the images are excellent. The account centre is really useful especially the financial information.
The faceted search is very useful to locate spares and the 360 views are very good for looking at technical specifications. The new Maddocks site is easier to use than the Europart site and it's a lot quicker."
"You Can Make Buying Decisions On Products Very Easily Using The 360 View"
"The images are really good (very snazzy!), and it's a lot easier to use than the Europart site. You can make buying decisions on products very easily using the 360 view and the faceted search is great.
The account settings and information is really helpful and the speed of the new site is very good."